Delivery Information

Our web site gets real-time shipping rates from carriers. Occasionally those rates are different (more and less) than what it actually costs.Sometimes if we can get faster service for about the same cost, we use a different carrier (we pay any difference). if you have a hard requirement for a specific carrier please put a note on the order or send an email!

When possible we send tracking information. Shipments via USPS can only be tracked within the USA, so after it leaves our country we cannot get information on a package. Sometimes international packages can be slowed by customs, please be patient. If you prefer a carrier we don't show in your order (e.g. DHL), send an email. You can choose "Pickup from store" for no shipping cost and we will work out the best arrangement to get your order sent and shipping paid.